Sunday, February 05, 2006

Senior Infrastructure Consultant

Cairo, Egypt

Egyptian Company

Job type:

Job Description:
Delivering technical and procedural activities to customers such as planning, designing, executing projects and attending meetings related to infrastructure projects.

Job Title:
Senior Infrastructure Consultant

Reports To:
Project Manager

Job Responsibilities:
- Delivering Technical training according to the area of specialty. Creating customized course contents whenever needed.

- Following company products roadmap in terms of products, technologies technical readiness, guided by the ISLA (Infrastructure Service Line Architect).

- Partially responsible for promoting company brand services/products to the customers, in addition to providing feedback to the Sales Account Manager(s) with information about customers and their needs.

- Participating in internal projects and assignments according to the departments plan.

- Sharing knowledge by documenting scenarios and case studies to be shared with either internal or external entities.

- Delivering internal training sessions to the TSLA (Training Service Line Architect) and required members of the technology team with the purpose of sharing knowledge and keeping up training quality curve.

- Mentoring and coaching Associate Consultants and Consultants in with the objective of developing their technical abilities and know-how, as well as periodic coaching sessions for improving their soft skills.

- Inventing new methods to deliver services to improve customer satisfaction, increase revenue, or reduce cost.

Required Skills:

- Bachelor degree preferably Computer Science, minimum 4 years of experience IT Support and Consultancy,

- Excellent knowledge of MS Infrastructure includes Exchange, ISA , SMS and MOM.

- Good knowledge about Symantec products includes SGS , SAV , SESA , and IDS

- Excellent Communication and Negotiation skills; fast learner, self motivated and Customer oriented.

Compensation Package:
Competitive Salary + Benefits

According to proven experience



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